Welcome, grab your coffee and donut let’s get started……..

I always advise people – Don’t wait! Do something when you are young, when you have nothing to lose, and keep that in mind – Steve Jobs

Now I’m not saying I’m young by any stretch of the imagination, but this quote pretty much sums up why I have finally decided to go ‘all in’ and create this blog…….  Hopefully I have nothing to lose and you won’t too if you’re willing to come along on this journey to rediscover the art of conversation in a technology driven world.

Just a quick disclaimer before I go on..  All topics, thoughts, opinions or rants are mine and mine alone they are in no way associated with the company I work for or anyone else…. just keeping that clear…

So with that sorted let’s start with who is Danny and why ‘coffee donuts and digital’?

Lead singer of a boy band?

So I’ve worked in numerous roles in technology for the last 24 years, in government, not for profit and currently at a FTSE100 organisation for the last 13 years.  I’m a huge family man and lucky enough to have a beautiful wife and 3 gorgeous daughters.

Although a gym bunny I love nothing more than a great cup of coffee a good donut and long conversations about how technology and this digital era we find ourselves in will truly change our world….  But then again who doesn’t?

Hopefully you’re now getting a sense of who I am and why you’re here so let’s get started, what shall we talk about?

Digital business is the creation of new business designs by blurring the digital and physical worlds – Gartner definition of ‘Digital business’

So ‘digital business’ quickly what the hell is it, what and how does this effect companies and what’s the big deal, does it really effect me that much? 

Well I am in the camp where I believe digital business as a ‘label’ is all well and good but ‘doing digital’ is not enough.  I believe if organisations are not looking at how technology and digital will reinvent their industry now they will not just fail, they will no longer exist.  Do you agree……. why?

Let’s consider this – which industry has not already been reinvented or truly disrupted by technology?  It’s like a tick box on a project managers gannt chart:

  1. Health care
  2. Insurance
  3. Transportation
  4. Hoteling & accommodation rentals
  5. Banking & finance
  6. Retail
  7. Real estate or Estate Agencies
  8. Technology itself (In the physical sense of the word)
  9. Government & their agencies
  10. Even the way I pay for my daughters’ school dinner tickets

The list goes on and on and on and ……. You get the picture

Digital business has the ambition of pursuing new revenue streams, new business models and finally new product and services.  It is also favoured by organisations that are adapting to a disruption in their vertical, or others that are hell bent on disrupting their industries but I have a concern.

What about the people?  I know, I’m starting to sound like Wolfie Smith, but businesses and business leaders can’t ignore this.

‘Power to the people’

I honest believe that any digital business and technology innovation its ultimate goal must be to enable people to succeed.  To transform their lives, to optimise business process and functions and make organisations more relevant and thus more profitable.  It must enhance and complement talented individuals, to empower them to make better and faster decisions, to solve problems quicker and provide the best customer experience possible.

We are not yet robots, we can’t always focus on being more productive and connected.  We need the work and life environment where our creativity can be enabled, nurtured and cultivated.

Companies being human-centric will mean at times disconnecting from technology but efficiency, production, value creation, customer experiences, the ways we work and collaborate although now primarily driven by tech in the end, nothing works when we ignore humans. 

We are in the digital era and it is transforming everything we do including how we do business and how we lead.  The need for new leadership capabilities is being felt in all organisations and by everyone globally.  

Next week I will be discussing specifically why digital business requires new leadership capabilities and what it takes to lead in the digital age.

I hope you’ve enjoyed this post and please do comment and join in the conversation.

“Is that the time………I must go?”